SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of atarine.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of atarine.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I found the chapter on avoiding common freelance negotiation mistakes incredibly insightful. It's easy to undervalue your services or agree without clarity when you're new to freelancing, but this guide has helped me avoid these pitfalls. The tips on not over-negotiating and losing opportunities were especially valuable - it's all about finding that balance.
The section on crafting your negotiation goals was a bit dry, but still useful. It helped me understand my worth as a freelancer better 💪.
Just finished reading the first chapter and wow, what an eye-opener! I never realized how unique freelance negotiation is. A must-read for every freelancer. 📚👀
The case studies in Chapter 5 were eye-opening and practical.
Loved the part about building rapport with clients in Chapter 3! Now I know exactly how to win over my customers 😊.
The section in Chapter 4 about knowing when to walk away really resonated with me. It's easy to get caught up in trying to win every negotiation, but sometimes walking away is the best option. This eBook has helped me realize that there's no shame in saying no when things aren't working out.
I really enjoyed Chapter 2's practical tips on researching clients and market rates - it made me realize where I've been going wrong all these years.
Absolutely loved the advice on active listening and reading between lines; it’s like learning a new language of success!
Chapter 6's tips on avoiding common mistakes are a lifesaver!
This guide taught me so much about using positive language to influence outcomes. My communication skills have improved tenfold thanks to this book
Chapter 3's focus on effective communication strategies was a game changer for me. I've always struggled with building rapport and trust, but the tips provided have made it much easier. The advice on active listening and reading between the lines has been particularly helpful - I feel like I'm finally able to understand my clients' needs better.
Chapter 7 is all about continuous learning and I am here for it! The role-playing exercises are so engaging.
Loved the continuous learning resources provided in Chapter 7.
The resources mentioned in the last chapter are pure gold. They've helped me build confidence for future negotiations 🚀